Returns and Exchanges
- Returns or exchanges for purchases made on yogadesignlab.com can be made within 30 days of the order receipt date and if the product is in it’s original, unused condition and re-packaged in it’s original packaging.
- Items marked final sale are not eligible for returns or exchanges
- If the product is defective or damaged upon arrival, please contact us at firstname.lastname@example.org and include the following in your message :
- Full shipping address
- Order Number
- Photo/s of the defect or damage
- Refunds are credited back to the original payment method in full and should be expected to be credited to the purchasers account within 7-10 business days of the item being received back into the YDL warehouse.
- Exchanges will be re-processed at the original purchase price and will depart our warehouse within 3-5 business days of returned item receipt.
- Yoga Design Lab is not responsible for damages caused by lack of adherance to the care and instructions for each item, or for expected wear and tear.
- Returns or exchanges for items purchased on Amazon or at another retailer must be processed in accordance with that retailer’s returns & exchanges policy.
- All products offered on YogaDesignLab.com are subject to this Return & Exchange policy in accordance to the terms and conditions set forth on this page.
How to Make a Return:
Please contact us via the Contact Us page to request a return or exchange